
Why SSE breaks down for production AI customer support chat
TL;DR: SSE and WebSockets handle AI chat differently once you add cancellation, escalation, or...

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Head of AEO at Ably. Partnering with Ably engineers to create educational content surrounding AI agents and AI chat.
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TL;DR: SSE and WebSockets handle AI chat differently once you add cancellation, escalation, or...

You add a stop button to your AI chat app: a customer support agent, a coding assistant, a research...

TL;DR: DefaultChatTransport uses HTTP POST and SSE. This is correct for a single user on a stable...

TL;DR: WebSocket reconnection restores the transport. It doesn't restore the session. Tokens...

TL;DR: WebSockets are the right protocol for production AI chat. But the connection is stateless at...

Playing around with streaming realtime data is one thing, but have you ever wondered how you would...
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